Managed Mobility Services (MMS)

Managed Mobility Services (MMS)

Imaginative Solutions provides comprehensive Managed Mobility Services (MMS) and Support for all  Deployments, Professional Services, Reverse Logistics, Staging & Provisioning, and Lifecycle Management Services. Our comprehensive services paired with our PMP project manager will spearhead your deployment and ensure your Enterprise Mobility Solutions is continuously progressing until it’s deployed into production.

We have an experienced team of certified technicians who are up-to-date on the latest EMM technologies. In addition, our 24/7 support service can provide you with the expertise and assistance you need to ensure your business is running smoothly.

Imaginative Solutions goes beyond just providing SOTI MobiControl installation and implementation services—we also provide consulting solutions tailored to your specific needs, helping you maximize your EMM’s potential for success. Contact us today to get started on taking your Enterprise Mobility Management & Managed Mobility Services capabilities to the next level.

Contact Us About Your Device Staging Needs Today!

Project Management

Project Management primarily covers the project initiation, deployment/implementation scheduling, warranty/contract alignment, change management, financial reconciliation, status updates/communication, and spare pool standup.

Technology Consulting

Technology Consulting primarily covers technical requirements gathering, development of the device image or configuration, device testing, creation of the technical documentation, and device submittal for approval.

Hardware Provisioning

Hardware Provisioning covers the application load, configuration, staging, and kitting for new deployments.

Lifecycle Management

Lifecycle Management covers the receipt of non-functional devices from field, initial failure triage, submission to OEM for physical repairs, advanced exchange of a re-imaged device for replenishment to field and monitoring of spare pool inventory to ensure availability.

Reverse Logistics

Reverse Logistics primarily covers the coordination of the return of deployed devices that require some action (e.g. OS Updates, MDM Enrollment, etc.) by Imaginative Solutions, this may also include returning devices to factory settings for return or final disposition (e.g. lease return, buyback incentive, eWaste (destruction), etc.).

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