Description
24/7/365 MULTILINGUAL SUPPORT AND BEST-IN-CLASS RESPONSE TIMES
In the early morning, middle of the night or on the weekend, SOTI Premium Service provides the technical assistance your business needs in seven languages. with reliable and predictive response times based on the severity of your issue:
• Critical (Severity 1): 30 minutes or less,
24/7 availability
• Major (Severity 2) or Minor: 60 minutes
or less, 24/7 availability
• Minor (Severity 3): One business day
• Cosmetic (Severity 4): Two business days
Chris –
Highly dependent on your primary supported OS platform. I’ve had the pleasure of using MobiControl to manage Android and Windows ruggedised devices to which the platform works very well, despite the somewhat tired interface.
Hazem –
Mobicontrol is easy to troubleshoot and it is very easy to navigate the system.
Hazem –
Mobicontrol is easy to troubleshoot and it is very easy to navigate the system.
Bruce –
Soti Mobicontrol MDM solution is easy to manage all mobile devices, Apple, Android.
Brian –
SOTI Mobicontrol remote view and manage option is a good feature. The reason is we can troubleshoot issues in a few minutes. Geo-location tracking is another best feature. Device details and device alert is a good feature. Geofences is a good feature.
Rob –
I love the power of SOTI MobiControl. The ability to view logs and control devices remotely are just a tip of the iceberg for this powerful tool.
Miguel –
What I like the best about it is the ability to access and monitor activity also lock down if necessary.
Mike –
Joe –
Erich –
Remote access to our customers in all over USA
Peter –
The product is so easy to use irrespective of the module utilised. Current devices managed with SOTI MobiControl include Motorola TC55 EDA (Android), Toshiba and Surface Pro Tablet PCs (Windows 8.1), Apple iPad minis and legacy Windows 6.5 devices.
Karl –
The organization and structure this tool can provide to your company’s mobile devices is amazing!
Rick –
Ben –
Easily configurable, Device agnostic, Great Technical support and User Friendly for admins and end users.
Vilvakumar –
Really helps us with managing our Enterprise devices.
nik –
Simply the best EMM platform out there.